Car Rental South Africa - Car Hire South Africa

car rental terms

Terms & Conditions

Terms and conditions apply to South Africa, Namibia and Botswana

PLEASE NOTE:

For all standard Terms and Conditions, please refer to the Agreement of the specific Rental Company utilized.

	For security reasons, renters need to produce a valid form of identification and a valid unendorsed driver's licence at time of rental.
	All vehicles are hired subject to the terms and conditions set out in the Motorhire Rent a Car (hereinafter referred to as MRAC) standard Rental Agreement, copies of which are available at all rental branches.
	These terms and conditions may change from time to time.
	The vehicle group models listed in Our Fleet may be altered without notice. MRAC reserves the right to substitute vehicles reserved with a similar vehicle should vehicle reserved not be available at time of hire.
	Rental beyond the stipulated termination date must be authorised by MRAC. Should the extended rental not be authorised by MRAC, the excess waivers may not apply and in this event the vehicle shall be held at the sole risk of the renter.
	A cleaning / valet service fee may be charged at the sole discretion of MRAC.
	A R35.00 contract fee will be charged per rental agreement.
	A Fine handling fee of R450.00 will be charged for every fine the renter receives during the duration of his/her rental.

Rates

	Rates are subject to change without prior notice.
	The minimum rate charged will be for a period of 24 hours.
	All rates are quoted per day in the currency of the country of rental origin. (R= South African Rand, N$= Namibian Dollar, P= Botswana Pula)
	All rates are quoted subject to availability of vehicles.
	All rates are inclusive of VAT, where applicable.
	Rates quoted include maintenance and oil but exclude petrol/fuel.
	All rates are subject to a 1% Tourism levy on nett time and kilometre charges in South Africa only.
	Excess waiver charges will increase by R10.00 (N$10.00, P10.00) per day in the event of a co driver/s being nominated.
	A basic minimum charge of R100.00 (N$115.00, P65.00) will be levied for collection and/or deliveries. A basic minimum charge of R200.00 (N$230.00, P110.00) is applicable between 18h00 and 08h00 the following day. This applies for rentals during the week and between 12h00 on Saturday to 08h00 on Monday, within city limits. Delivery and collections outside city limits ( > 26Km) will be charged at R4.00 (N$4.00 , P2.75) per km.
	Weekend rates are only applicable from Friday to Monday for a minimum of two days and a maximum of four days.
	Rentals from certain Airports are subject to a surcharge on nett time and kilometre charges.

Drivers

A valid unendorsed driver’s licence must be produced by the driver or any authorised co driver at the time of rental.

Terms of Payment

Payment By Credit Card for:

South African Residents : The renter/driver must provide proof of private insurance cover for the Motorhire vehicle if the purchase of MRAC EXCESS WAIVERS are declined.

International visitors : The purchase of MRAC EXCESS WAIVERS are COMPULSORY. The rental will be declined if the renter/driver does not purchase Collision Damage Waiver and Theft loss waiver OR Super Collision Damage Waiver and Super Theft Loss Waiver.

Debit cards are not accepted as a method of payment

A deposit is required unless payment is made by Motorhire Rent a Car charge card or MRAC vouchers.

An authorisation deposit is required on American Express, Diner's Club, Visa or Mastercard credit cards.

Motorhire Credit Card application forms are available on request.

Cheque rentals are only applicable to individual account holders on vehicle groups S,A,B and X. Motorhire does not accept company cheques. A cash application form must be completed and approved by the Branch Supervisor/Manager 48 hours prior to rental.

FOR THE RENTAL OF A GROUP G & M (MERCEDES BENZ) TWO CREDIT CARDS MUST BE PRESENTED AT THE TIME OF RENTAL. ONE OF THE CREDIT CARDS MUST BE:

American Express ( Blue,Green,Gold or Platinum) or

Diners Card or

Gold Master/Visa

General Information on Excess Waivers

South African Residents : The renter/driver must provide proof of private insurance cover for the Motorhire vehicle if the purchase of MRAC EXCESS WAIVERS are declined.

International Visitors : The purchase of MRAC EXCESS WAIVERS are COMPULSORY. The rental will be declined if the renter/driver does not purchase Collision Damage Waiver and Theft loss waiver OR Super Collision Damage Waiver and Super Theft Loss Waiver.

Personal property is not covered by the excess waivers reflected above
If CDW,TLW,SCDW and STLW or any combination thereof are purchased and the vehicle is taken outside the country of origin with the written consent of Motorhire Rent a Car the terms and conditions as stipulated in the Rental Agreement of the country of origin will apply.
Excess waiver charges will increase by R10 (N$10;P9) per day in the event of a co-driver being nominated.
All excess waivers do not include any damage to the vehicle incurred as a result of potholes,dust storms and/or sand.
Towing charge is for the renter/driver's account, this charge is not included in any waiver cover.
As with all excess waivers, the following are subject to certain conditions and restrictions.

Administration Waiver Claim Fee

An administration waiver claim fee of R350.00 (N$400.00;P385.00) will be charged on all excess waiver claims. Please note this includes claims where the renter/driver's has taken Super Collision Damage Waiver and/or Super Theft Loss Waiver.

In The Event Of an Accident

Please remember that under South African law, all accidents must be reported to the nearest police station within 24 hours of the accident having taken place.
In accordance with the terms and conditions as set out in Motorhire Rent a Car’s Rental Agreement, all accidents must be reported to the nearest Motorhire location and all necessary documentation completed within 24 hours.
Please note that non compliance of the above could result in your claim being repudiated.

Further Information

Should you require any additional information, please contact our Reservations Department.
e-mail : sales@holidaymotors.co.uk

Personal Accident Insurance

Personal Accident Insurance (PAI) is an optional insurance cover which provides limited cover to the renter and/or passengers in the event of medical costs,disability or death.

PAI is available at R11.00 (N$28.00;P19.00) per day, and the cover is as follows:

Country	Incident	Cover

South Africa	Death	R 19 000
	Permanent disability	R 19 000
	Medical costs	R 7 000

Namibia	Death	N$ 19 000
	Permanent disability	N$ 19 000
	Medical costs	N$ 7 000

Botswana	Death	P 19 000
	Permanent disability	P 19 000
	Medical costs	P 7 000

All the above cover is in total, per occurrence.
Personal property is not covered by PAI
PAI is subject to the terms and conditions of the Master policy(No:BUD/PACC/01/97)
Insurance by: Hollard Insurance Co Limited, Co. Reg. NO. : 52/03004/06 and Mutual and Federal Limited, Co.Reg.No.: 70/06619/06.

Directions in South Africa

If the renter is unable to find their way, they need only contact the Europ Assistance tollfree number to be assisted with directions, whether it be a specific street address or assiatance on the shortest route to take to a destination.